Zorzino” Castle – Iseo” Lake 

tel/fax  0039-035982437   mobil  0039-3487140348

INFORMATIONS AND TERMS OF AGREEMENT

SERVICES AND PRICES

Apartment’s prices are meant to be for week and to arrive and leave on Saturdays.

If you choose a period between different seasons, rent will be computed according to the actual number of days of each season.

Prices include energy ( from may to September) supply. Washing up is up to the renters. The final cleaning is obligatory they to the cost pointed out in the  prices liste.

GUESTS’ NUMBER

Each apartment can have only the number of guests you booked for. If more guests than agreed stay in the apartment, even for a short time, the reservation agreement can be broken. In that case, the rent already paid will be not given back.

If you decide to come with more people than you booked for, we advise you to tell us in advance how many people are actually coming. You ought to consider the most number of guest that are allowed in the apartment you booked.

PETS
Small  sized pets are generally allowed. When you book, please describe your pets and ask permission to bring them with you. If you do not ask permission in advance, the apartment’s owner can refuse to let you go in. Each pet must have a certificate of good health and vaccination. An insurance policy against damages is also welcomed. Euro 25 for animal.

GUARANTEE
When you pay the full account, you have also to pay  € 150 as guarantee. Otherwise the owner could refuse to give you the keys. At your departure money paid, as guarantee will be given back, except for extras you might have asked or damages you might have caused.

The renters are supposed to behave as good neighbours.

FINAL CLANING

Final cleaning: For apartment Siena-Cielo-Pisa € 40, Terra € 30.  

LINEN, BLANKETS, QUILTS.

You can bring sheets, bedclothes and tablecloths yourself. You can also hire them from the apartment’s owner. Please, ask for them in advance. Blankets and quilts are always available free.

ARRIVAL AND DEPARTURE

Usually you ought to go into the apartment on Saturdays between 14:00 and 18:30 p.m. and you ought to leave before 10:00 a.m. If you want to come or to leave at a different time or in a different day, you have to make an agreement with the owner. In fact, if you want to leave before 10:00 a.m., you have to make a date with the owner to settle the final account.

We kindly ask you not to come before the fixed time of arrival, because we need to clean up the apartment. If you are not able to arrive at the fixed day or at the fixed time, let us know as soon as possible. We have long way to come and meet you at your arrival.

COMPLAINTS AND FRIENDLY ATTITUDE

If you find something different from what you expected, at your arrival or during your stay, we kindly ask you to keep a friendly attitude. Even if you are tired, because of the long journey, do not become angry. You would spoil a pleasant holiday. We will try to find a solution to every problem as soon as possible and to satisfy fully everyone.

TELEPHONE
There is no telephone in the apartments, because cellular phones are quite common nowadays.
 

HOW TO BOOK AN APARTMENT IN ZORZINO CASTLE:
- you choose one or more apartments and book it by phone, fax, mail or e-mail;
- we tell you if the apartment you chose is actually available and how to make the fist payment;
- you make the fist payment (30% of overoll);

- your reservation will be confirmed by phone, fax, mail or e-mail;

- at your arrival you will pay the full account, the guarantee (€ 150) and money for linen hiring;

- if you cancel your reservation, the fist payment will not be given back.

- If cancelled your reservation in the twenty days before your arrival you must pay 60% of the price weekly magazine.

Please, remember to bring an identity card with you.

If you have lunch or dinner at Miranda Restaurant, that it is 150 metres far from Zorzino Castle, you can swim in Miranda’s swimming pool for one day.

                          tel.  0039-035982437--0039-3487140348